Skip to main content

St. Stephens Hospital

Learn what to expect when visiting the Emergency Department. Learn More

banner img

Patient Rights & Responsibilities

Patients Rights

01

To receive respect for personal dignity and privacy during medical examination, procedures and treatment.

02

To receive protection from physical abuse or neglect.

03

To have patient information treated as confidential.

04

To have informed consent obtained before any procedure is carried out.

05

To have information on how to voice a complaint.

06

To have information on the expected cost of treatment.

07

To have access to his/her clinical records.

08

To receive all information in a language and format that they can understand.

09

Patients and families have the right to receive education on the plan of care, preventive aspects, possible complications, medications, the expected results and the cost, as applicable.

Patients Responsibilities

01

To provide a correct and detailed history of the illness/condition to the doctor.

02

To follow the treatment plans established by the consultant doctor, nurse and other healthcare professionals.

03

You are solely responsible for the consequences in case of discontinuation of the treatment prescribed by the care provider, or for giving inadequate or misleading information that may form the basis of your treatment in the Hospital.

04

To pay all the hospital bills in a timely manner.

05

To co-operate with the staff in maintaining the cleanliness of the Hospital.

06

To be responsible for the belongings you carry to the Hospital.

07

To follow the Hospital’s rules and regulations.

Emergency Call Now Information