SGRC

STUDENTS' GRIEVANCE REDRESSAL AND WELFARE OFFICE

(According to Regulations of UGC, 2012 and GGSIP University)

The Students' Grievance Redressal and Welfare Office desires to promote and maintain a conducive and unprejudiced educational environment in the hospital. It enables the students to express grievances with a view to ‘the right to be heard and right to be treated without bias.'

Objectives:

• To ensure effective solution to the student's grievances with an impartial and fair approach
• Redressal of students' grievances to solve their academic and administrative problems
• To coordinate between students and department to redress the grievances
• To guide ways and means to the students to redress their problems

Exclusions:

• Decisions of the Institution committees
• Decisions with regard to award of scholarships/ fee concessions/ awards
• Decisions made by Institution under Discipline Rules & Misconduct
• Decisions of the Institution in admissions
• Decision of the competent authority on assessment and examination results

Students’ Grievance Redressal Mechanism:

1. The aggrieved student shall make an application to the Class Coordinator who will verify the facts and try to redress the grievance within a week.
2. If not satisfied, the application should be placed before the Director for redressal within a week.
3. If still dissatisfied, the student may appeal to the Students Grievance Redressal Committee for further consideration.

Composition of Students' Grievance Redressal Committee:

Availability of Psychiatrist/Psychologist/Counsellor:

• Dr. Rupali Sivalkar - Monday, Wednesday, Friday
• Dr. Atmesh Kumar / Dr. Juhi Baluja - Monday to Saturday
• Ms. Shinon Samuel / Ms. Sakshi Mehta - Monday to Saturday